Mary Delia Allen

Training & Workshops

In today’s fast-paced, digital-first world, the art of welcoming—whether it’s customers or colleagues—has never been more essential. Mary Delia Allen, a 25-year veteran of the hospitality industry, leverages her wealth of experience working with renowned brands like, NFL, Bank of America, and T-Mobile to revolutionize how businesses foster connections and collaboration.

Mary Delia Allen

Training & Workshops

In today’s fast-paced, digital-first world, the art of welcoming—whether it’s customers or colleagues—has never been more essential. Mary Delia Allen, a 25-year veteran of the hospitality industry, leverages her wealth of experience working with renowned brands like, NFL, Bank of America, and T-Mobile to revolutionize how businesses foster connections and collaboration.

TRUSTED BY TOP ORGANIZATIONS

TRUSTED BY TOP ORGANIZATIONS

Transform Your Workplace Culture and Customer Experience with Mary Delia Allen

Mary Delia Allen - Keynote Speaker

Customized Corporate Training & Workshops

Mary Delia’s corporate training programs go beyond standard customer service workshops. She crafts customized workshops and hype events that inspire teams to embrace welcoming practices as a core component of their day-to-day organizational culture. By focusing on authentic greetings and intentional connections, her workshops empower employees to create a workplace environment that fosters collaboration, teamwork, and engagement from the very first interaction.

The Welcoming Edge: Setting the Tone for Success

Her signature program, The Welcoming Edge, highlights how the first few seconds of any interaction can set the tone for long-term relationships—both internally among team members and externally with customers. Whether launching a new initiative, hosting a corporate retreat, or enhancing daily customer interactions, Mary Delia’s strategies energize your workforce, making every greeting an opportunity for engagement and loyalty.

Results that Matter: Happier Teams, Loyal Customers, Thriving Business

Implementing Mary Delia’s proven strategies results in happier, more engaged employees who feel valued and motivated. This positive workplace culture directly translates to enhanced customer experiences, fostering long-term loyalty and measurable business growth. By making small yet impactful changes in welcoming practices, organizations can drive employee satisfaction, customer retention, and bottom-line success.

Book Mary Delia Allen Today

If you’re ready to elevate your corporate culture and transform your customer service experience, now is the time to act. Contact Mary Delia Allen today to create a customized workshop or hype event in your business to inspires welcoming, collaborative, and thriving environment that propels your business forward.

Empower your team with actionable insights and turn every interaction into a moment of connection and impact. 📩 Contact Mary Delia Now!

TESTIMONIALS

See what clients & attendees are saying…

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MD you took our event to another level this year and I’m grateful in so many ways. Thank YOU for the incredible presentation and for all of the hard work you put into it! The relaxed & interactive approach, to make everyone enjoy this first-time luncheon, was an added bonus. It was nice to see you, out of the neon transportation vest, sharing your story & expertise on stage. See you for our 26th year!

Tracey Leinen

Tracey Leinen

Chief Operating Officer TEAM Management
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During the Right this way Level up greeting guests session by Mary Delia Allen at IMEX, one insight stood out: in a world dominated by tech, the art of a personal welcome is becoming a rare gem. Yet it’s a free, powerful tool that can elevate the experience for your guests and your teams. Key takeaway? The classic “hello” is still alive and well—but only when done right. A warm welcome can change the entire feel of an event.

senik

Sénik L'Agence

Events Services
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Yes! Your unique blend of humor, sharp insights, and practical wisdom creates an electrifying experience. Anyone fortunate enough to be in your audience is in for an engaging, thought-provoking, and truly unforgettable treat! Mary Delia Allen is one of the best speakers in the customer centicity space today, our team put her suggestions to work immediately and we’re already seeing the reults!

Katherine Johnson

Katherine Johnson

Principal True Self | Leadership Presence Consulting
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Mary Delia Allen is an absolute powerhouse! Her energy, humor, and engaging presence captivate every audience she speaks to. She has a rare gift for blending insightful wisdom with practical takeaways, making every keynote, workshop, or event she leads both inspiring and actionable. Whether she’s on stage or facilitating a training, Mary Delia creates an atmosphere that is dynamic, uplifting, and truly unforgettable.

Bill Nash

Bill Nash

Senior Vice President MoneyGuard Distribution

Book a Discovery Session with Mary Delia

Ready to take the next step towards transforming your organization?

Schedule a discovery call with Mary Delia today and transform the way you connect with your customers. Whether you’re looking to elevate your customer experience, foster deeper client relationships, or empower your team with a customer-centric mindset, Mary delivers tailored insights and actionable strategies designed to meet your organization’s unique needs. Don’t miss this opportunity to drive growth, loyalty, and innovation. Contact us now to schedule your discovery call with Mary Delia and take the first step toward lasting success.

Free Discovery Call

Schedule Your Discovery Call Today!

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